Scrplay believes online entertainment should be fun and within your control. We provide tools and guidance to help you play in a healthy and responsible way, every time.
Responsible gaming means you stay in control of your gaming activity — not the other way around. At Scrplay, we understand that online gaming is a form of entertainment, much like watching a movie or going out for dinner. It should be an enjoyable experience, not a source of stress or problems in your daily life.
Most players enjoy gaming responsibly — they set a budget, play within reasonable time limits, and keep emotions out of the game. But sometimes, without realising it, gaming habits can start to slip out of control. That's why Scrplay provides a range of tools and resources to help you stay on track.
Our commitment goes beyond meeting legal requirements — we genuinely care about the well-being of our members. The scrplay platform is built with active protection features, not just policies written on paper.
We provide six self-control tools that you can activate yourself directly from your account — no approval wait or agent chat required.
Set daily, weekly, or monthly deposit limits to ensure the amount you load into your account never exceeds your planned budget.
Self-ConfigurableSet how long you want to play in a single session. The system will alert you when your time limit is approaching and automatically log you out if needed.
AutomaticSet the maximum loss amount you're comfortable with over a given period. Your account will be temporarily restricted once this limit is reached.
Active ProtectionNeed a break? Step away from the platform for 24 hours, 7 days, or 30 days without closing your account. Perfect for giving yourself space to clear your head.
1-Click ActivateIf you feel that gaming is starting to negatively affect your life, you may apply for a full self-exclusion for a period of 6 months to 5 years.
Full ProtectionDon't want to be tempted by bonus offers? You can opt out of all promotional communications and marketing offers from Scrplay at any time.
Your ChoiceIdentifying a problem early is the first step. Review this list honestly — it is not here to judge you, but to help you.
You often end up spending more than you planned before a session begins, or borrowing money to keep playing.
You keep playing in hopes of winning back money you have lost, even as the situation gets worse.
Work, family, or social relationships start to suffer because too much time is spent gaming online.
You find yourself relying on gaming to escape stress, anxiety, or feelings of sadness.
You hide the amount of time or money you spend playing from close family members or friends.
You feel anxious, irritable, or uncomfortable when you are unable to access the gaming platform even for a short period.
Funds meant for rent, bills, food, or the children's needs are also being used for gaming due to difficulty stopping.
You have tried to stop or cut back on gaming but could not keep it up for more than a few days.
If you recognise two or more of the signs above in yourself, we encourage you to use scrplay's self-control tools or reach out to our support team. There is no shame in asking for help — it is a sign of maturity and strength.
All of Scrplay's self-control tools are accessible directly from your account panel. The process is straightforward and can be completed in just a few minutes.
Log in to your scrplay account using your registered credentials. Make sure you are on your personal device.
Click the profile icon in the top-right corner and select "Settings" or "Responsible Gaming" from the dropdown menu.
Select from a range of tools — deposit limits, time limits, loss limits, temporary breaks, or self-exclusion. Each tool comes with a clear description.
Enter the value or duration you want, then confirm your selection. The limit will take effect immediately or within 24 hours depending on the limit type.
You will receive an email notification confirming that your settings have been saved and are now active.
When you lower a limit (for example, reducing your deposit limit), the change takes effect immediately. When you increase a limit or cancel one, a 24–72 hour waiting period applies — this is to protect you from impulsive decisions.
If you need help setting limits or wish to apply for an immediate self-exclusion, the scrplay support team is available 24/7 via live chat on the platform. All conversations are confidential.
Scrplay protects you from impulsive decisions. Limits that have been set cannot be increased immediately — our system requires a cooling-off period to ensure you make decisions with a clear head.
Answers to the most frequently asked questions by scrplay members about responsible gaming.